This website www.withneya.com is owned and operated by NEEYA Food Supplement LLC, a company duly registered in the United Arab Emirates. Throughout this policy, references to we, our, or us refer to NEEYA Food Supplement LLC. We are committed to protecting your privacy and handling personal data responsibly, in accordance with applicable UAE laws and generally accepted international data protection principles.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://www.withneya.com.
Information We Collect
a. Personal information When you place an order, create an account, subscribe to updates, or contact us, we may collect personal information such as your full name, email address, phone number, billing and shipping address, and payment related details. This information is required to process transactions, prepare your order, arrange delivery, and provide customer support.
b. Order and product related information When purchasing products from our store, certain information related to your order may be collected, including product selections, order history, shipping instructions, and customer communication related to your purchase. This information is used solely to fulfill your order, manage logistics, and provide customer assistance when necessary.
c. Browsing information We may collect non personal information related to your interaction with our website, including pages visited, products viewed, time spent on pages, referral sources, and general browsing behavior. This data helps us understand how visitors use our website and allows us to improve performance, usability, and the overall user experience.
d. Cookies and similar technologies Our website may use cookies and similar technologies to remember preferences, analyze traffic, and enhance website functionality. Cookies help us understand visitor behavior and improve the shopping experience. You may adjust your browser settings to refuse cookies, however some parts of the website may not function properly as a result.
Use of Information
a. Order fulfillment We use your personal information to process orders, manage payments, prepare shipments, coordinate deliveries, and provide customer support related to your purchases.
b. Customer experience Information may be used to improve your experience on our website, including remembering preferences and presenting relevant product suggestions.
c. Marketing communications With your consent, we may send informational emails about new products, updates, or promotions related to NEYA. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
d. Website improvement Aggregated browsing and purchasing data may be analyzed to improve website structure, product presentation, service quality, and overall performance.
Sharing and Disclosure of Information
a. Operational partners We may work with trusted third party providers strictly for operational purposes such as payment processing, website hosting, analytics services, and shipping or delivery partners. These partners receive only the information necessary to complete their specific task and are required to handle data securely and confidentially.
b. Payment providers Payments are processed through secure third party payment gateways. We do not store full credit card details on our servers.
c. Legal obligations We may disclose information if required to do so by UAE law, court order, or governmental authority, or when necessary to protect our legal rights or investigate fraudulent activity.
d. Business transfers In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred to the new entity. Any such transfer will remain subject to this Privacy Policy unless otherwise stated.
Data Security
We apply appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, or misuse. While we take reasonable measures to secure your information, no online transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our services are not intended for individuals under the age of sixteen. We do not knowingly collect personal data from minors. If such information is identified, it will be promptly removed. If you believe that a minor has submitted personal information through our website, please contact us immediately.
Your Rights
a. Access and correction You may request access to your personal data or request corrections if any information is inaccurate or incomplete.
b. Marketing preferences You may opt out of marketing communications at any time. Transactional messages related to orders will still be sent when necessary to complete your purchase.
c. Browser controls You may manage cookies and tracking preferences through your browser settings.
Third Party Links
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies independently.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates become effective immediately upon publication on our website. Continued use of the website after any update constitutes acceptance of the revised policy.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
