By placing an order on www.withneya.com, you agree to the following conditions.
All information provided during checkout must be accurate and complete. This includes your name, shipping address, billing details, and contact information necessary to process your order.
You confirm that the payment method used for the purchase is authorized by you and that sufficient funds are available to complete the transaction.
Orders may be canceled automatically if payment cannot be processed or if payment authorization fails.
NEEYA Food Supplements Trading L.L.C S.O.C. reserves the right to refuse or cancel any order at its sole discretion, including cases where orders appear fraudulent, suspicious, or violate these Terms and Conditions.
Shipping & Delivery
Orders are typically processed within 1 to 3 business days in the United Arab Emirates, excluding public holidays and weekends, and within 3 to 7 business days for international orders.
Once your order has been prepared and dispatched, you will receive a shipping confirmation with tracking details so you can monitor your package’s delivery status.
Delivery timelines may vary by destination country within the Gulf region, shipping carrier availability, and, where applicable, customs procedures.
While we aim to deliver orders within the estimated timeframe, delivery delays may occasionally occur due to factors beyond our control, such as customs inspections, courier delays, or regional logistics disruptions.
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete. NEEYA Food Supplements Trading L.L.C S.O.C cannot be held responsible for delivery issues resulting from incorrect or incomplete shipping information.
Returns & Refunds
Our Returns and Refund Policy outlines the conditions under which products may be replaced or canceled.
Due to the nature of food supplements and for health and safety reasons, opened or used products cannot be returned or refunded.
If you receive a product that is damaged during shipping or incorrect compared to your order, please contact us within 48 hours of delivery with your order number and supporting photos so we can review the issue and provide a suitable resolution.
Approved replacements or refunds will be processed according to the circumstances of the claim and at the discretion of NEEYA Food Supplements Trading L.L.C S.O.C.
Product Disclaimer
Products sold on www.withneya.com are designed to support general wellness.
They are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before using dietary supplements, especially if they are pregnant, nursing, have a medical condition, or are currently taking medication.
Individual results may vary depending on lifestyle, diet, and personal health conditions.
Contact
If you have any questions regarding shipping, returns, or refunds, please contact us at:
